Privacy Policy
Effective date: April 12, 2026
1. Information We Collect
We collect personal information you provide during checkout, account updates, customer support, and newsletter subscriptions. This may include your name, email address, phone number, shipping and billing addresses, and order details. We also collect technical data such as device type, browser, IP address, and pages visited for analytics and security purposes.
2. How We Use Your Information
We use your information to process and deliver orders, provide customer support, manage returns, detect fraud, improve website performance, and send order updates. If you opt in, we may also send marketing messages about new arrivals, campaigns, and offers.
3. Sharing of Information
We only share your data with trusted service providers required for business operations, including payment gateways, shipping partners, analytics tools, and customer support systems. We do not sell your personal data to third parties.
4. Payment Security
Payment information is processed through secure third-party providers. ZAYBAASH does not store full card details on its own servers. For bank transfer or payment proof submissions, we retain records only as needed for verification, accounting, and dispute resolution.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including legal, tax, fraud prevention, and recordkeeping obligations.
6. Your Rights
You may request access, correction, or deletion of your personal data, or ask us to stop marketing communications at any time. To make a request, contact us using the details below.
7. Policy Updates
We may update this Privacy Policy from time to time. Any material changes will be posted on this page with an updated effective date.
Contact
Email: care@zaybaash.com
Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM (PKT)