Customer Care

Frequently Asked Questions

Quick answers about shopping, shipping, returns, and payments.

How long does delivery take in Pakistan?

Most major cities receive orders within 2-4 business days. Remote areas may take 4-7 business days depending on courier coverage.

Do you offer Cash on Delivery?

Yes, COD is available in supported locations. You can choose COD at checkout where applicable.

Can I return or exchange my order?

Yes, eligible items can be returned or exchanged according to our Returns Policy. Items must be unused with original tags and packaging.

How do I choose the right size?

Use our Size Guide on product pages. If you are between sizes, contact our support team for personalized fit advice.

How can I pay via bank transfer?

Select Bank Transfer at checkout, place your order, then upload your payment proof from the secure payment-proof page.

How can I contact support quickly?

Use the WhatsApp button on the site for quick assistance, or email us at care@zaybaash.com.